What Zoom, Slack, Drinks, and Weddings can teach us about growth vs. moats
Both Zoom and Slack are good. If Zoom is a video tool at its core, then Slack's heart is in messaging. If you're looking for a place to consistently communicate with the rest of your team, Slack can give you that. It offers everything from group messaging with message threading to one-on-one conversations.
Salesforce just read this and decided to buy Slack 🤑
I might be wrong but I remember WORK's net dollar retention rate to be in the 110-120% range, not 140%. Also not sure if those net dollar retention rates already account for churn?
Going the direct listing route will continue to hurt them though. Spotify has been relatively contained in its growth as a result of going this route as well.