Unleashing $33 trillion in retirement accounts on alternative investments
AltoIRA has lost a $1000.00 ACH transfer I made to my account. They accept no responsibility even when given the ACH tracking information from my bank. My bank assured me that the receiving bank would easily track the ACH transfer with the number. After I gave them the number they said they were looking into it and then they stopped responding to my emails. Be very careful. If you can't trust them with a $1000.00 ACH transfer, why would you trust them with more.
You're blog article on Alto hasn't aged well. I've been trying different means to access cash out of my Alto Self-Directed IRA. My request is in the form of a normal distribution to my bank. They've been holding hostage tens of thousands of dollars in my account for six weeks. Now, as of 7/15/21, Alto's website has been down for over a week. They have admitted to being hacked, but poor communication is their norm. Perhaps Alto is debating whether to pay the Ransomeware thieves (with our data?) or save money and just create a new online platform. Good luck to anyone hoping to see their money soon from Alto.